Concerns and Complaints

    The management and staff of Christopher Grange aim to listen and act on the views and concerns of Residents and to encourage discussion and action on issues raised before they develop into problems and formal complaints. We therefore welcome comments and suggestions from Residents and their families and friends. Positive comments help us to build on our successes however we can also learn from comments that are critical. We undertake to look into all comments and concerns as quickly as possible, and to provide a response.

    Concerns & Complaints (Short)

    Concerns and Complaints Policy